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Existing Orders and Delivery: delivery@the-gymbook.com

Book Content, Training or Nutrition: content@the-gymbook.com

New Trainer Enquiries: trainers@the-gymbook.com

Feedback & Transformation Stories: mail@the-gymbook.com

Before you buy?

What will I receive with a Gymbook?

To help you keep track of where you are in your fitness journey each Gymbook comes with a high-quality pen, bookmark, sticker and personalized welcome letter.

Which book is right for me?

With each of our books being totally different it is vital that you consider your options carefully. The book that is right for you depends on the amount of effort you want to put in, your current level of fitness and the results you hope to achieve. See ‘The Books’ page to find out more about choosing a plan.

Do I have to follow the nutrition and supplement targets?

Our recommended nutrition and supplement targets are guides only. While each of our recommendations is specifically designed for the program in question, you should follow them at your own luxury. Furthermore, rather than sticking religiously to our recommended meal compositions you should cater them to your beliefs and eating habits. Vegans or vegetarian, for example, should aim to hit the same macro targets with protein-based vegetables.

Can girls buy the Gymbooks designed for guys, and vice versa?

Absolutely. Physiologically men and women are similar and so the results gained, despite gender, will also show similarities. That said, there are two things to consider. First, the results achieved will be relative to the gender. Women following our ‘Get Big’ plan, for instance, will gain mass but not to the extent of men. Secondly, our programs are designed for gender-specific goals. For example, our women’s ‘shape and sculpt’ program is specifically designed to help promote curves and female muscle definition. If a man desires this result, by all means, buy the program.

Making an Order?

My discount code isn't working?

In the event that your discount code isn’t working follow these three steps:

1. Refresh your browser and try re-entering your code. Our codes contain no spaces.

2. Try re-entering the code an hour later. If it is a new code it may need some time to register in our system.

3. Should the above fail please contact our customer support at delivery@the-gymbook.com.

What is my estimated delivery time?

Delivery times will vary depending on the shipping destination. Once an order has been processed we estimate the following delivery times:

UK: 2-3 Working Days
EU: 4-5 Working Days
Rest of World: 5-7 Working Days

How can check my order status?

We are currently working on integrating a more comprehensive tracking system into our order process. You can view the overall status of your order on your account page.

How can I amend my order?

You can amend your order for up to 5 hours after your payment has been accepted, or before you have received a shipping notification. Once an item has been shipped you will be subject to our refund policy. To amend or cancel an order please log into your account area.

Received your product?

I've received the wrong product, what should I do?

If by some mistake you have received the wrong product then please accept our sincerest apologies! Please contact us at delivery@the-gymbook.com for a full refund and the returns procedure.

Can I return / refund my gymbook?

Per the international fair trading standards, our customers have 14 days to request a refund. Refunds will only be given to products that are deemed to be unused, complete and untampered with. Refunds do not include shipping costs (to or from) the destination. Please see our purchase terms and conditions for full details.

Why isn't there a phone support line?

The Gymbook brand is built online, including our customer support. If we feel your issue would be better handled over the phone, we’ll get in touch.

Want to recommend something to us?

We always love getting feedback so please feel free to hit us up with your ideas by clicking here.